Again and Again: UChicago Iterative Collaborations on Mobile
102 D & E, Frontier Airlines Center
The University of Chicago has successfully collaborated with several campus partners on small-scale mobile projects and cross-campus mobile intelligence.
Recent ECAR research points out that universities are both enthusiastic and deeply hesistant about significant collaborative commitments. Chicago's experience illustrates several ways to collaborate without significant resources.
IT Services senior leadership identified a willing collaborative partner in the University's Smart Museum (http://smartmuseum.uchicago.edu). For their Go Figure exhibit, ITS was able to provide museum visitors with additional video resources viewable on wall-mounted iPads that typically would not be available during a traditional exhibit. The majority of the work came from Web Services, but at various times, computer leasing, networking and an iOS programmer got involved. (http://www.uchicago.edu/features/20110808_go_figure/)
Web Services engaged the Smart Museum for a subsequent exhibit, building on the lessons learned from the previous collaboration. The team composition changed and the mobile goals were sharpened. During this time, Web Services also worked on a mobile tours site (https://tours.uchicago.edu/), released a mobilized combined course registration, add/drop, time schedules and evaluations site (https://classes.uchicago.edu/) and ran a mobile ideas contest. The lessons learned from each of these projects have combined into a larger outlook on the unique content around the university (https://mobile.uchicago.edu). Within one month of the Go Figure exhibition opening, the videos had been played 6000 times from within the exhibit (another 800 from the website directly.) It was a homepage news item, and people started turning to us for mobile consulting. It established that an ongoing stream of short term projects are possible, where learning is incremental and the clients get something in return. As time has progressed, new developments in the app store have replaced work that was hand-coded not six months before.
Participants will be able to assess to what degree small scale mobile collaboration is possible on their campus. Participants will be able to assemble a lightweight mobile "brain" from a kit of parts for their university, such that they can stay better informed of campus needs and will be able to spot opportunities for quick collaboration.
User Experience Consultant, University of Chicago
Cornelia Bailey has worked in highered technology for 13 years. For the last 10 years, she has supported the web presence of departments, divisions and enterprise systems through various roles in IT Services at University of Chicago. She holds both an MS in computer science and an MS in human-centered-design. She is currently a user experience consultant focused primarily on the University's mobile presence, through a combination of mobile web and native app strategies (http://mobile.uchicago.edu).